RETURN

Thank you for shopping with UNIQPROTAC, formerly known as UniPro. We take pride in providing high-quality tactical gear and outdoor products. If you are not fully satisfied with your purchase, we’re here to help.

1. Returns

You may request a return within 30 days of receiving your order.
To be eligible for a return, your item must:

  • Be unused, unworn, and in the same condition that you received it.

  • Be in the original packaging with all tags, manuals, and accessories included.

Please contact us before sending any item back. Returns without prior authorization will not be accepted.

📧 Contact: sales@uniprotac.com

2. Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products

  • Clearance or final sale items

  • Items damaged due to misuse, improper care, or normal wear and tear

3. Refunds

Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note: shipping costs are non-refundable.

4. Exchanges

If you received a defective or incorrect item, we’ll gladly send a replacement at no extra cost.
Please contact us within 7 days of delivery with your order number and clear photos of the issue.

5. Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a UniPro error (e.g., wrong or defective item).
We recommend using a trackable shipping service or purchasing shipping insurance for all returns, as we cannot guarantee that we will receive your returned item.

6. Contact Us

For any questions regarding returns or refunds, please contact our support team:
📧 sales@uniprotac.com